Shipping policy
Payment Methods
• Cash on Delivery (COD) is available across all governorates of Egypt.
• Online payment by credit and debit cards (Visa/Mastercard).
• Online payment via e-wallets (Vodafone Cash, InstaPay, and other supported wallets).
• All transactions are fully secured through a trusted payment gateway; card details are never stored on our servers.
• Installment plans are not currently available and will be announced once introduced. Delivery Areas & Timeframes
• Delivery is available to all governorates across Egypt
• Cairo, Giza & Alexandria: 1-3 business days
• Other governorates: 3-5 business days.
Shipping Fees
• Shipping fees vary depending on the customer's location and distance from the distribution center, and are clearly displayed at checkout before payment.
Order Tracking
• A tracking number or order status update is sent as soon as the order is shipped.
